FAQ



How can I place my order? 


by phone,
calling us at: +30 22940 82005


at our store,
if you reside in Greece you can visit us at Ipapantis & Triainis St., 19016 Artemis Greece
(Monday to Friday, 09:00 - 18:00)
(we provide private parking space outside our company)


online via our e-shop
When you choose the design that interests you, select the color you like as well as the sticker size, the orientation, the quantity and then click "Add To Cart". By viewing your "Basket" you can check the products you chose to buy, their quantity and the shipping costs (VAT inclusive). You can, at any given time, remove one or more items from your shopping basket by clicking on "Remove". If you wish to continue with your shopping you can click on the "Continue Shopping" icon. If you are done shopping press "Checkout" to proceed with your payment. During the payment process you will be asked to state your email and password. If you have, sometime in the past, placed an order with us, or registered without actually buying something, please fill in your email and password and press continue. For security reasons, you must type in the Captcha Code you see on screen on all the steps that require it. If it is your first purchase on our website, please click register and fill in the form. You are then asked to state the shipping address. At this point you are given the option to change the current listed address or add a different shipping address, in case you wish to send your purchase as a gift. The following step has to to with the shipping method of your choise as well as the payment method you choose to use. If everything is in order you can click on the icon "Place Order". You will then see a message "Your Order Has Been Received". You can now check your e-mail to see if you have received an overview of your order. How can I cancel my order? If, for any reason, you choose to cancel your order you should contact us via e-mail a.s.a.p. at sales@stick2stick.eu and state your order number and the reason you wish to cancel. It has to be noted, though, that if an order has been prepared for shipping (usually in one day) we can not proceed in canceling it. I received my order but the item is defective. What are my options? We are proud for the quality of our products and services. If, for any reason, there was a mistake from our part, or you received a defective item, please contact us via e-mail and we will look into it. The sticker I order came in more parts then one. Why is that? Depending on the size and the complexity of a decal, you may receive it in two or more parts. That is done mainly for your own convenience during the application process. 

How can I cancel my order?

If, for any reason, you choose to cancel your order you should contact us via e-mail a.s.a.p. at sales@stick2stick.eu and state your order number and the reason you wish to cancel. It has to be noted, though, that if an order has been prepared for shipping (usually in one day) we can not proceed in canceling it.

I received my order but the item is defective. What are my options? 

We are proud for the quality of our products and services. If, for any reason, there was a mistake from our part, or you received a defective item, please contact us via e-mail and we will look into it.


The sticker I order came in more parts then one. Why is that? 

Depending on the size and the complexity of a decal, you may receive it in two or more parts. That is done mainly for your own convenience during the application process.

Payment methods

by COD: Pay the courier when you receive the goods. This method is valid only for shipments inside Greece.
The courier charges an extra 2,50€ for COD deliveries.
Please note that due to the fact that our products are custom made, for orders over 50€ (including shipping) the COD method is not available.

by Credit Card:
You can use any credit card from the supported list, safely and securely. Payment goes to Piraeus Bank which incorporates the maximum security when it comes to e-commerce applications. Your credit card data is absolutely secure and classified since the information you type goes straight ot the banks servers and not on our website. We also accepts prepaid cards.

by PayPal
By PayPal You can pay swiftly and securely via PayPal. PayPal is the number one online source of money transfers, when it comes to internet commerce. By Bank Deposit: You can, if you wish so, deposit the payment for your order at the following bank account. It is very omportant that you state the reason and the order number upon depositing the money.

by Bank Deposit 
By Bank Deposit: You can, if you wish so, deposit the payment for your order at the following bank account. It is very important that you state the reason and the order number upon depositing the money.

Piraeus Bank
Papadimitriou - Siaravas O.E.   //  IBAN: GR5901721330005133032785431

EFG Eurobank
Papadimitriou - Siaravas O.E.    //  IBAN: GR9202603780000590200111134

The bank commission is covered by the buyer. For a better customer experience, please send a copy of the Deposit Statement at sales@stick2stick.eu The money deposit should reach us in 5 working days from the moment you place your order. Past that deadline the order will be canceled automatically.